Every customer conversation,
one intelligent platform.

Bring AI agents, journeys, campaigns and human conversations together across messaging, voice and digital channels — so no inquiry, anywhere, ever goes unanswered.

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Native Salesforce ISV · HIPAA-aligned configurations · Voice & messaging in one stack

Built For Teams That Never Stop Listening

Healthcare Financial services Automotive Education Legal Retail & services Insurance Staffing

From first signal to lasting relationship.

Conversive is the Demand Conversion Platform that captures, qualifies, converts and nurtures customer demand — across every channel, every team, every stage of the relationship.

Every conversation is powered by the Conversational Harness — the intelligence layer that connects customer data, memory, business knowledge, workflows, policies and conversation history into one shared context. Unlike phone systems, chatbots or CRMs that only communicate or store information, Conversive understands, remembers and acts — guiding each customer according to their history, your offerings, your policies and your rules.

Four capabilities. One outcome.
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AI knows → AI acts → journeys connect → humans decide.

Five products. One shared context.

Always-on conversations that know when to involve a human.

Instead of one generic chatbot, Conversive deploys a workforce of specialized AI agents — each an expert in exactly one job, working together across the customer journey. They answer, qualify, schedule and resolve, with your brand, knowledge and guardrails built in.

Voice & messaging AI Knowledge grounded Human handoff
Explore AI agents →
C AI service concierge Online
Hi Vivian, I can help you get scheduled. What are you looking to book?
A consultation this week.
I found two available times. Would Thursday at 4:30 PM work?
Thu 4:30 PM Fri 11:00 AM
Intent Booking · Consultation Confidence high · Guardrails passed
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Turn customer moments into coordinated journeys.

Connect triggers, conditions, AI and actions in a visual journey builder that keeps every step personal and every channel in sync. Customers can start anywhere — website, WhatsApp, phone, social or referral — and context travels with them across every touchpoint. AI handles the routine; your team steps in wherever judgment or reassurance is needed.

Visual builder Event triggers Cross-channel logic
Explore journeys →
Lead recovery journey Published Last edited 2m ago
1
Website enquiry
Contact form submitted · Trigger
2
AI follow-up
WhatsApp · Immediately
3
Notify sales
When lead is qualified · Salesforce task
Fallback SMS if unread after 2 hours

Campaigns that adapt to each customer.

Launch inbound and outbound campaigns with intelligent audiences, channel fallbacks, response handling and real-time optimization — built to activate demand the moment it appears, wherever it comes from.

Inbound & outbound Smart scheduling Channel fallback
Explore campaigns →
Spring recall · Outbound Draft
Audience Dormant customers 8,032 contacts
Channel WhatsApp SMS fallback
Send Optimized per contact Quiet hours respected
Replies Handled by Follow-up Agent
Consent Opt-out status checked at send time

One place for every customer and every conversation.

Give teams a unified view of voice, messages and customer context — with seamless AI-to-human transitions and nothing lost in the handoff. Every agent sees the full conversation history, an AI summary, and a recommended next action before they respond.

Unified conversations Team routing AI assistance
Explore inbox →
Team inbox 12 open Assigned to me
Neha Sharma
Appointment confirmed…
Arjun Mehta
Can you help me…
Riya Patel
Thank you!
I need to reschedule.
Of course, I can help with that.
AI summary
Returning patient. Booked Thu 4:30 PM, wants to move to next week. Insurance verified.
Next best action Offer Tue 10:15 AM or Wed 3:00 PM

Activate the right audience at the right moment.

Build live customer segments from profile, behaviour and conversation data — and use them instantly across campaigns and journeys. No manual list exports, no stale data.

Dynamic segments CRM enrichment Consent aware
Explore audiences →
Saved audiences + New audience
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Refresh Live — recalculated on every event

Meet customers wherever they choose to talk.

Start on one channel, continue on another, and preserve the customer's identity, history and intent throughout.

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Start with the problem you want to solve.

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Context in. Outcomes back.

Turn CRM and customer data into relevant conversations — and send every interaction back to the systems your teams already use. Conversive is a native Salesforce ISV, built to sit inside the systems of record you already run — CRM and core platforms stay the system of record; Conversive is the system of conversation and action.

Explore integrations →
Salesforce
Native ISV — installs inside your org
HubSpot
Zoho
REST API
Webhooks

Frequently asked questions

What is the Conversive platform? +
Conversive is an AI-powered Demand Conversion Platform that connects intelligent agents, journeys, campaigns, audiences and human conversations across voice and digital messaging channels — for any customer-facing business.
Can AI and human agents work together? +
Yes. AI resolves routine interactions, collects details and understands intent, then transfers the conversation to the right person with a complete summary and customer context — nothing repeated, nothing lost.
Which channels does Conversive support? +
WhatsApp, SMS, voice, email, webchat, RCS and social messaging, with APIs available for custom channel requirements.
Does Conversive integrate with our CRM? +
Yes — Conversive is a native Salesforce ISV and also connects with HubSpot and Zoho, with broader integration available through APIs and webhooks.
Which industries does Conversive support? +
Conversive is built for any organization with high-volume, high-stakes customer conversations — healthcare, financial services, automotive, education, legal and professional services among them. The platform adapts to your workflows, compliance requirements and terminology, not the other way around.
Is Conversive compliant with our industry's regulations? +
Conversive is built with privacy, security, consent and audit controls at the orchestration layer, including HIPAA-aligned configurations for healthcare customers.

Find the right Conversive products for your customer engagement strategy.